Priority Account Manager
Jim began working for JH Carr full-time in 1985, staining wooden legs and sweeping floors. A year or so later, he moved to the upholstery team and worked on upholstering booth seats. Shortly after Jim managed the table shop, cabinet shop, finishing department, and shipping & receiving. By 1990, he performed all of JH Carr’s local and out of state installations, and in 2000 Jim moved into an office position creating quotes on jobs for local restaurant dealers. He still works in sales to this day, and continues to build the strong relationships with restaurant dealers and designers for which JH Carr is known.
Ken’s work experience includes four decades of upholstery textiles sales and marketing. This experience exposed Ken to different design and build styles using a wide range of materials, invaluable knowledge for his new role here at JH Carr. Ken is passionate about developing strong relationships with the accounts he works with and seeing projects move through the process from design to implementation. He especially enjoys the process of connecting customer needs to the products & services JH Carr provides. Ken focuses on sales and business development for senior living communities, as well as hospitality and corporate projects.
Craig has been a part of the JH Carr team for over 14 years, originally working in the shipping department. Over the years he has been involved in purchasing, shipping, customer service, and sales. This wide array of experience means that Craig knows how JH Carr operates inside and out. He is capable of providing assistance and guidance along every step of the project process, and communicating with customers and vendors alike.
Administration & Purchasing
Lilly had over 20 years of office administration experience prior to coming onto the JH Carr team, where she has been since 2014. Her experiences encompass every aspect of administration, from payroll to customer service and everything in between. Currently her position at JH Carr entails supporting the sales and office teams with supply ordering, job material ordering and tracking, order entry, and any number of tasks that may come up.